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My Garage Door Won’t Close

my garage door won't close

A malfunctioning garage door is a common issue many homeowners face. There are various reasons your garage door won’t close, ranging from simple obstructions to more complex mechanical failures. In this guide, we’ll explore these causes, provide troubleshooting tips, and offer solutions to help you get your garage door working again. Atlanta Garage Doors is here to assist with any garage door issues you may encounter.

Common Reasons Your Garage Door Won’t Close

1. Sensor Issues

Garage doors are equipped with sensors located near the ground on either side of the door. These sensors detect obstacles and prevent the door from closing if something is in the way. If your sensors are misaligned or dirty, they might not work correctly.

Fix: Clean the sensors’ lenses with a soft cloth and ensure they are properly aligned. Adjust them so the indicator lights are solid and not blinking.

2. Track Problems

Misaligned or obstructed tracks can prevent the garage door from closing. Over time, tracks can become bent or debris can accumulate, hindering the door’s movement.

Fix: Inspect the tracks for any visible obstructions or damage. Use a rubber mallet to gently realign bent tracks and clean out any debris.

3. Remote Control Issues

Sometimes, the problem lies with the remote control rather than the door itself. Dead batteries, interference, or a need for reprogramming can cause the remote to malfunction.

Fix: Replace the batteries in your remote. If that doesn’t work, try reprogramming the remote by pressing the “learn” button on your garage door opener and following the manufacturer’s instructions.

4. Trolley and Chain Issues

The trolley is the mechanism that connects the garage door to the opener. If the trolley is disengaged, the door will move freely by hand but won’t respond to the opener.

Fix: Pull the emergency release cord to re-engage the trolley. Once engaged, try operating the door with the opener.

5. Limit Settings

The limit settings on your garage door opener tell the door how far to travel before it stops. Incorrect settings can cause the door to close partially or open back up.

Fix: Adjust the limit settings on your opener using a flathead screwdriver. Consult your opener’s manual for specific instructions.

Common Issues and Fixes

Issue Cause Solution
Sensor Malfunction Dirty or misaligned sensors Clean lenses, align sensors
Track Obstructions Debris or bent tracks Clear debris, realign tracks
Remote Control Failure Dead batteries or interference Replace batteries, reprogram remote
Trolley Disengaged Emergency release cord pulled Re-engage trolley, ensure proper connection
Limit Settings Incorrect open/close limit settings Adjust settings according to the manual
Spring Problems Broken or loose springs Inspect and replace springs if necessary
Cable Issues Frayed or broken cables Realign or replace cables
Opener Motor Issues Worn gears or motor failure Inspect and replace faulty parts

In-Depth Questions and Answers

How do I know if my garage door sensors are faulty?

If your garage door won’t close and the sensor lights are off or flashing, this indicates a problem. Sensors have indicator lights: the sending sensor usually has a yellow or orange light, while the receiving sensor has a green or red light. Both should be solid when aligned properly.

Solution: Clean the sensor lenses and ensure there are no obstructions. Adjust the sensors until both lights are solid. If the issue persists, check the wiring for any damage.

What should I do if my garage door tracks are bent or damaged?

Bent or damaged tracks can prevent the door from closing smoothly. This can be caused by impacts or general wear and tear.

Solution: Inspect the tracks for visible damage. Use a rubber mallet to gently realign bent sections. Clean the tracks to remove any debris. If the damage is severe, consider replacing the tracks or calling a professional for help.

How can I fix my garage door if the remote control isn’t working?

Remote control issues can stem from dead batteries, interference, or a need for reprogramming. If your garage door works with the wall switch but not the remote, this is likely the problem.

Solution: Replace the batteries in the remote. If that doesn’t work, reprogram the remote by pressing the “learn” button on the opener and following the instructions. Ensure there are no electronic devices causing interference nearby.

What are the signs of a problem with my garage door springs or cables?

Springs and cables are crucial for the proper functioning of your garage door. Signs of issues include visible fraying, broken cables, or a door that feels heavy and doesn’t move smoothly.

Solution: Inspect the springs and cables for any signs of damage. If you notice any fraying or breakage, it’s best to call a professional for repair or replacement. Attempting to fix these components yourself can be dangerous.


If your garage door won’t close, it can be a frustrating and inconvenient problem. By understanding the common causes and solutions, you can often troubleshoot and fix the issue yourself. However, some problems, like broken springs or severe track damage, require professional assistance. Atlanta Garage Doors is here to help with all your garage door needs. Whether you need modern garage doors, wood garage doors, or advice on how to replace garage door rollers, we have the expertise to get your door back in working order.

For reliable and professional garage door repair, contact us today. Let us help you keep your garage door functioning smoothly and safely.

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